HOLIDAY FAQ
WILL THERE BE ANY SPECIAL OFFERS THIS NOVEMBER?
Dorsey does not participate in seasonal sales. Our most-loved pieces may sell out as the holiday season approaches. If you already have something in mind, we recommend shopping early while the pieces you’re coveting are still available.
IF A STYLE SELLS OUT THIS HOLIDAY SEASON, WILL IT COME BACK INTO STOCK BEFORE THE NEW YEAR?
While we make every effort to bring back the pieces you love, we cannot guarantee their return before the end of the year. For questions about a specific style, please contact our Client Services team at vip@shopdorsey.com.
CAN I STILL ORDER A CUSTOM-MADE STYLE FOR THE HOLIDAYS?
Each made-to-order piece has a specific holiday ordering deadline, listed on its product page. Please check your item's product page for the last date to order for delivery before December 25.
WHAT DELIVERY METHODS DO YOU OFFER DURING THE HOLIDAY SEASON?
We offer complimentary 2-day shipping on all domestic U.S. orders, with overnight shipping available for an additional fee.
HAVE OTHER QUESTIONS OR NEED FURTHER ASSISTANCE?
Our dedicated team is here to assist with every detail of your Dorsey experience.
Email us at vip@shopdorsey.com, or send a text to +1 323-825-6035.
We’re available Monday through Friday, 9 AM-5 PM PT, and respond within 24 hours on weekdays or within one business day on weekends.
GIFT WITH CONFIDENCE
Every detail, considered. Our dedicated Client Services team is here to make holiday gifting effortless.
“Lily’s customer service is a credit to the Dorsey company. Her stellar communication and resolution made me feel that Dorsey goes beyond quality products and cultivates a company of quality people. Thank you for making me feel like a VIP.”
– H.W.
"Lovely products, fast shipping, great customer service, beautiful, luxurious packaging."
– G.Y.
"I really appreciate the customer service and kindness here. I LOVE my Dorsey pieces."
– M.M.