Dorsey Fine Jewelry

WHAT IS DORSEY FINE?

This extraordinary line of jewelry features a stunning array of pieces, ranging from one-of-a-kind lab-grown diamond styles to breathtaking 14k gold designs. Each piece in the Dorsey Fine collection is meticulously curated to capture the essence of sophistication and timeless beauty.

One of the standout features of Dorsey Fine is its use of lab-grown diamonds. These ethically sourced diamonds offer the same brilliance, clarity, and durability as their natural counterparts but with the added advantage of being environmentally friendly and conflict-free. The lab-grown diamonds featured in the collection are carefully crafted and expertly set to create mesmerizing pieces that exude radiance and charm.

In addition to the lab-grown diamond styles, Dorsey Fine also showcases an exquisite range of 14k gold jewelry. Designed with the utmost precision and care, these gold pieces add a touch of opulence and sophistication to any ensemble.

Whether you're treating yourself or searching for the perfect gift, this is a collection that stands out in the world of fine jewelry. From its captivating lab-grown diamond styles to its mesmerizing 14k gold pieces, Dorsey Fine offers an unrivaled blend of beauty, craftsmanship, and ethical values. Experience the allure of Dorsey Fine and let its exceptional designs adorn your life with elegance and grace.

WHAT IS THE CANCELLATION POLICY FOR DORSEY FINE?

Cancellation Policy

Due to the made-to-order nature of this collection, all items classified as Dorsey Fine Jewelry can be canceled within 48 hours of purchasing online. After 48 hours, the order cannot be canceled.

To cancel your order of a Dorsey Fine jewelry piece, please contact our Customer Service team at VIP@shopdorsey.com.

WHAT IS THE PROCESSING & SHIPPING POLICY FOR DORSEY FINE?

Processing Times

  • Dorsey Fine Riviere's & Studs - 10-14 business days
  • DMJ 14k Gold Diamond Ring - 3 weeks

 

Shipping Method

All Dorsey Fine collection items will ship using Direct Signature Required.

Direct signature required means that the purchaser or recipient named under the shipping address must sign for the delivery. If the purchaser or recipient is not present at the time of delivery, the carrier will attempt to re-deliver. If unsuccessful, the order will be returned to sender.

Shipping Times

At this time, Dorsey Fine Jewelry is only shipping within the U.S. We currently offer 2-day shipping with direct signature required for these items. Please kindly note that processing times are not guaranteed and are separate from shipping times.

WHAT IS THE RETURN POLICY FOR DORSEY FINE?

Return Window

Returns for refunds can be requested up to 21 days from the fulfillment date, and returns for exchanges can be requested up to 45 days from the same date. Customers who opt-in for a monetary refund versus an exchange will be responsible for paying a return shipping fee of $8.00 USD. Please note that the return shipping fee is non-refundable.

Depending on your refund preference, the return or exchange request may not be accepted if it goes beyond the return or exchange window timeframe. If any return or exchange item is found with signs of wear or without original packaging included - you may be ineligible for a refund or store credit. Please see our Return & Exchange Policy for more information.
 

Refund Eligibility

To be eligible for a refund for your return, all diamond and 14k pieces must be in their original condition, unworn, and with all the original packaging and tags intact.

Special Requirements for Return Shipping

Our 14k and lab-grown pieces may require special shipping and insurance due to the valuable materials involved. To arrange the return shipment, contact our Customer Service team at VIP@shopdorsey.com. They will be delighted to assist you with the necessary arrangements!

Processing Time

Due to the high value of Dorsey's 14k and lab-grown diamond pieces, we require additional processing time to verify the authenticity of the stone and metal. We appreciate your patience and ask you to allow 7-10 business days for your refund to be reflected in your account after your return has been delivered.

Should you have any questions about your return status, please contact Customer Service at VIP@shopdorsey.com. We'd be delighted to assist!

WHAT IS THE INTERNATIONAL PURCHASE POLICY FOR DORSEY FINE?

Unfortunately, we are not able to ship Dorsey's Fine jewelry pieces internationally. We apologize for any inconvenience this may cause. In the meantime, we are more than happy to assist you with finding alternative options or suggesting similar products that are available for international purchase.

Please feel free to contact our Customer Service team with any questions you have by sending an email to VIP@shopdorsey.com. We'd be delighted to assist!

WHAT IS THE REPAIR POLICY FOR DORSEY FINE?

Need assistance with your 14k or lab-grown diamond piece? Please reach out to customer service at VIP@shopdorsey.com and we would be delighted to assist!

WHAT SHOULD I DO IF I HAVE FURTHER QUESTIONS OR CONCERNS?

Our customer service team is here to assist you. If you have any additional questions or concerns, please feel free to reach out to us. We are dedicated to providing you with the information and support you need: VIP@shopdorsey.com.

Lab-Grown Diamonds (LGD)

WHAT ARE LAB-GROWN DIAMONDS?

Lab-grown diamonds are gemstones that are engineered in a controlled laboratory environment to mimic the conditions in which natural diamonds develop beneath the Earth's crust.

Lab-grown diamonds possess the same physical and chemical properties as mined diamonds, but are created without causing harm to the environment or the individuals involved in mining.

HOW DO LAB-GROWN DIAMONDS COMPARE TO MINED DIAMONDS?

Lab-grown diamonds offer the same quality, sparkle, and timelessness as mined diamonds. They are more affordable due to the elimination of the mining process and associated costs. Despite being more cost-effective, lab-grown diamonds maintain the same level of beauty, brilliance, and enduring appeal as their natural counterparts.

Lab-Grown Certification

ARE LAB-GROWN DIAMONDS AT DORSEY CERTIFIED? 

At Dorsey, we prioritize certification for diamonds over 3/4 carat in size. Each of these larger stones is individually certified, ensuring they have undergone thorough evaluation and grading by reputable gemological laboratories.

WHY ARE SMALLER LAB-GROWN DIAMONDS NOT CERTIFIED?

Non-certification of smaller lab-grown diamonds is standard in the industry. The cost of certifying these smaller stones would not provide optimal value for our customers. However, we conduct regular testing to ensure that all types of stones in our collection meet our strict quality standards.

HOW CAN I VERIFY THE QUALITY OF SMALLER LAB-GROWN DIAMONDS?

Rest assured that we stand behind the quality of all our pieces, regardless of the size of the lab-grown diamonds. We strive to exceed industry standards and provide you with beautiful, ethically sourced diamonds that meet our stringent criteria.

WHERE DO WE SOURCE OUR LAB-GROWN STONES?

At Dorsey, we source our lab-grown stones from some of the largest and most reputable suppliers in the world. Our priority is to ensure that our lab-grown stones meet our stringent quality standards and ethical sourcing practices. By partnering with trusted manufacturers, we can provide our customers with exquisite lab-grown stones that offer exceptional beauty and value.

NEED HELP?

We'd be delighted to assist!

Email our Customer Service team: VIP@shopdorsey.com

Available on Weekdays | 9:00AM - 5:00PM PST