Dorsey offers a new, flexible returns policy to ensure satisfaction with your purchase.
Effective on Wednesday, June 28, 2023
Dorsey offers a new, flexible returns policy to ensure satisfaction with your purchase.
Effective on Wednesday, June 28, 2023
Exchanges and returns for store credit are always free of charge and include return shipping costs. Enjoy hassle-free returns for store credit or exchanges within 45 days from the order fulfillment date. Simply visit our Returns Center to start your return and select Instant Exchange to instantly shop for an exchange item that is purchaseable on our website, in your desired size or style. For international customers, please see our International Return & Exchange Policy for more information.
If you prefer a refund to your original payment method, please ensure that the item is returned within 21 days from the order fulfillment date. Simply visit our Returns Center to start your return! Please note that a return shipping fee of $8.00 USD will be deducted from the total refund amount. This fee helps us cover the costs of shipping and costs associated with processing returns. We want to emphasize that this returns fee only applies to refunds requested in the form of a direct refund to your original payment method. If you opt for store credit or an exchange, the returns fee will be waived. For international customers, please see our International Return & Exchange Policy for more information.
We'd be delighted to assist!
Email our Customer Service team: VIP@shopdorsey.com
Available on Weekdays | 9:00AM - 5:00PM PST